4C

4C is one of the top Medical Information Call Center vendors serving across the globe

4C's MICC SOLUTIONS

4C is the market leader amongst the Medical Information Call Center vendors serving across the globe. 4C takes in pride in delivering nothing but the best for our customers. We are completely equipped in providing end to end MICC solutions under one roof, from the calls being handled by only trained HCP’s , world class three way language translation service, follow up calls and now we have our very own newly launched automated Medical Information Call Center software. We are one of the very few medical information call center vendors to be able to provide such solutions to our clients.

Medical Information Call centER

  • 24X7 Support
  • Global & Multilingual Support
  • Qualified HCPs for MICC
  • Inbound MI / AE / PQCs
  • Follow-up Calls
  • Targeted Questionnaires
  • Field Alert Reports
  • FAQs, MSLs and DHPC
  • Product Replacement & Refund Support
  • User-friendly Dashboard with Metrics
Medical information Call Centre

Medical Information Call Center Automation

TrominoSoft is a sister company of 4C Pharma solutions.

The TrominoSoft Medical Information Call Center (MICC) system automates the day to day activities of medical information call centers. Our product helps in streamlining the processes within MICC with well-orchestrated and customizable workflows.

The MICC system is designed to handle all types of cases related to Medical Inquiry, Product Quality Complaints and Adverse Events. The application also integrates with medical dictionaries for easy medical coding.

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30+

Different languages support

24x7

Customer Support

100%

Quality Driven

100%

Customer Satisfaction

Quality Driven systems

Currently 4C has its own PBX systems in multiple countries allowing for a system that is reliable without any interruption. 

We are capable of implementing and executing a call center in any global region that is required with a ramp up time that is extremely efficient as it is quick.

Working with your products, our team is capable of providing a QUALITY driven system at a low cost with constant upgrades occurring as new regulations are ever changing.

4C is one of the sought after Medical Information Call Center vendors who believe in providing nothing but the best for our customers.

4C is a comprehensive healthcare solutions provider company, specializing in Pharmacovigilance, Medical Information Call Center, Regulatory Affairs, Medical Writing, Clinical Data Management and Hosting Solutions

15 Corporate Place South
Suite 110
Piscataway, New Jersey 08854
USA                                  

Phone: +1 (732) 529-6989
Fax: +1 (732) 529-6990          
Email:
info[at]4cpharma.com